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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Raney

Chris Raney

September 26, 2024

5  out of  5
rating by Chris Raney
"Kayla was extremely helpful with my situation and within minutes all my issues were solved. I enjoyed talking to a very nice and polite person and my concerns have been lifted from my shoulders. She deserves 5 stars all across the board. Thank you Kayla."
We responded:
"Thank you, Chris! Your feedback means so much to the Brandon Wine State Farm team. We will make sure Kayla receives the great feedback. Glad we could help with your insurance needs, and please feel free to reach out if we can help with anything further. - Brandon"
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Cheryl Buckhanon

August 20, 2024

5  out of  5
rating by Cheryl Buckhanon
"It is my absolute pleasure to make you aware of the awesome customer service I experienced with Kayla💯 She was professional, pleasantly warm, and extremely patient. She answered my many questions and addressed my concerns with compassion. She is a valuable asset to your company. She seems to genuinely enjoy her job!"
We responded:
"Thank you for sharing your experience with Kayla, Cheryl! I am thrilled to hear that she provided you with the exceptional service we strive for. I am proud to have her on our team, and it’s nice to know that she made such a positive impact during your interaction. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out! -Brandon"
Profile photo of Carol Mumbower

Carol Mumbower

August 15, 2024

5  out of  5
rating by Carol Mumbower
"Kayla was amazing! She helped me with my problem quickly & efficiently."
We responded:
"Thank you for your kind review, Carol! I am thrilled to hear that Kayla provided you with efficient service. Your satisfaction is our top priority, and it’s nice to know that Kayla was able to assist you so well. If you ever need anything else, don’t hesitate to reach out—we’re here to help! -Brandon"
Profile photo of Eleanor Richardson

Eleanor Richardson

July 8, 2024

5  out of  5
rating by Eleanor Richardson
"I was with State farm before and I enjoyed it very much and I'm very happy to be back with them the prices are wonderful and the people are wonderful too. I enjoyed speaking with Kayla on the phone and I believe she is a very kind and helpful person. Thank you for having me back. Eleanor Richardson."
We responded:
"Welcome to our State Farm family! We're so happy to have you back and appreciate you taking the time to leave us such a kind review. Kayla is amazing; we're so lucky to have her on the team and are elated to hear she was able to help! If you need anything remember we're just a phone call away! – Brandon"
Profile photo of Karen B Michaud

Karen B Michaud

June 24, 2024

5  out of  5
rating by Karen B Michaud
"Kayla, listened to my situation and helped to understand what was going on with my account. She took her time toensure I understood everything. That is Five Star Service to me!"
We responded:
"Thank you for your kind words, Karen! I am delighted to hear that Kayla provided you with excellent service and helped you understand your situation. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to continuing to serve you with five-star service! -Brandon"
Profile photo of Pankaj Pandey

Pankaj Pandey

June 24, 2024

5  out of  5
rating by Pankaj Pandey
"She was very helpful and able to explain why insurance premium increased. She helped in updating my coverage as well."
We responded:
"Thank you for the great review, Pankaj. We appreciate your business and look forward to serving you. -Brandon"
Profile photo of Thomas

Thomas

June 17, 2024

5  out of  5
rating by Thomas
"Spoke with Kayla at State farm. Kayla was very helpful, knowledgeable & answered all my questions. I usually speak with Brandon, he is also very helpful & knowledgeable. I can honestly state, that this office has worked with me on many things. Excellent staff & worth doing business with. Thanks. T. H."
We responded:
"Thank you for the five-star review, Thomas! I am glad Kayla and Brandon could provide a positive experience and answered all your questions. We are happy to continue working with you and thank you for choosing us! -Brandon"
Profile photo of James ONeal

James ONeal

June 3, 2024

5  out of  5
rating by James ONeal
"It's Been a Very Positive Experience with State Farm...Luckily, I haven't needed to Use Them...Kayla just called as they have every month to make Sure I have No Issues..I Appreciate That...Previous Insurance Coompanies Never Did that...Thanks You All..."
We responded:
"Thank you for the positive review, James! I am glad to hear that you've had an amazing experience with State Farm and appreciate our proactive approach to customer service. It's nice to know that Kayla's monthly check-ins have made a difference for you. If you ever need assistance, please don't hesitate to reach out! -Brandon"
Profile photo of nathaniel lewis

nathaniel lewis

May 30, 2024

5  out of  5
rating by nathaniel lewis
"She answered my questions and she was a great help. Thank you Kayla"
We responded:
"Thank you for your positive feedback, Nathaniel! I am glad to hear that your questions were answered and that you found our service helpful. If there's anything else we can assist you with, please don't hesitate to reach out. -Brandon"
Profile photo of Mizell Vending

Mizell Vending

May 29, 2024

5  out of  5
rating by Mizell Vending
"To a very helpful and understanding"
We responded:
"Thank you for your kind words, Mizell! I am pleased to hear that you found our service helpful and seamless to understand. Your satisfaction is our priority. If there's anything else we can assist you with, please let us know! -Brandon"
Profile photo of David Stone

David Stone

May 20, 2024

5  out of  5
rating by David Stone
"Great people to work with. We are very happy with the service we received."
We responded:
"Thank you for your kind words, David! I am thrilled to hear that you are very happy with the service you received and enjoyed working with our team. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out! -Brandon"
Profile photo of Al Green

Al Green

May 1, 2024

5  out of  5
rating by Al Green
"Cassidy Mascaro!! Very professional, caring, and sweet! For anyone needing customer service i recommend her as a top person for the job! Thank you so much Cassidy and have a blessed evening!"
We responded:
"Thank you, Al, for your heartfelt words about Cassidy! I am thrilled to hear that she provided you with professional, caring, and sweet customer service. Cassidy is a top-notch member of our team. We are here for you whenever you need us! -Brandon"
Profile photo of karrell hultquist

karrell hultquist

April 29, 2024

5  out of  5
rating by karrell hultquist
"Please give Kayla 5 stars- she was excellent today helping me. Very professional, friendly, non- judgmental and helpful."
We responded:
"Thank you for the 5-start review Karrell! Kayla is a great asset to our team. Thank you for the opportunity to serve you! -Brandon"
Profile photo of Kenneth Farris

Kenneth Farris

April 24, 2024

5  out of  5
rating by Kenneth Farris
"Today I had questions related to billing, and Kayla Hill addressed them. I appreciated that she had all the info on my account. And, was very courteous and patient with me."
We responded:
"Thank you for the five-star review, Kenneth! I am glad Kayla could assist you and give you a positive insurance experience. Never hesitate to reach out again! -Brandon"
Profile photo of Demetrius Habersham

Demetrius Habersham

March 29, 2024

5  out of  5
rating by Demetrius Habersham
"Kayla @state farm was excellent!!!"
We responded:
"Thank you for the five-star review, Demetrius! I am glad you enjoyed working with Kayla. Kayla is amazing! Kayla and the rest of our team are happy to help whenever you need us. -Brandon"
Profile photo of Mattie Jackson

Mattie Jackson

March 20, 2024

5  out of  5
rating by Mattie Jackson
"Kayla was very helpful and patient."
We responded:
"Thank you for the five-star review, Mattie! I am glad Kayla could assist you provide great service. Kayla and the rest of our team are here to help in the future! -Brandon"
Profile photo of Tiffany Curtis

Tiffany Curtis

March 20, 2024

5  out of  5
rating by Tiffany Curtis
"Kayla was very helpful and courteous"
We responded:
"Thank you for the five-star review, Tiffany! I am glad Kayla could assist you and was a pleasure to work with. Kayla and the rest of our team are happy to assist you again in the future. -Brandon"
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steven pace

March 20, 2024

5  out of  5
rating by steven pace
"Kayla saved the day! She has awesome sauce in her fridge!"
We responded:
"Thank you for the five-star review, Steven! I am so glad Kayla could help you. We look forward to assisting you again! -Brandon"
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dex sanders

March 19, 2024

5  out of  5
rating by dex sanders
"Experience was customer friendly Answered all my questions and gave resolutions that were favorable Great job State farm🤝"
We responded:
"Thank you for the amazing review! We definitely appreciate the feedback and appreciate your business. -Brandon"
Profile photo of Nika Tee

Nika Tee

March 15, 2024

5  out of  5
rating by Nika Tee
"Kayla was very helpful"
We responded:
"Thank you Nika. We're glad Kayla could help you and appreciate your business. -Brandon"
Profile photo of Morgan McBride

Morgan McBride

March 14, 2024

5  out of  5
rating by Morgan McBride
"Emileigh gave me great feedback on my questions and gave me all the options on what I could do. I appreciate her"
We responded:
"Thank you for the great feedback, Morgan! We're definitely lucky to have Em on the team and we appreciate your business. -Brandon"
Profile photo of Mishastefanuk

Mishastefanuk

March 11, 2024

5  out of  5
rating by Mishastefanuk
"Great interaction, Kayla was professional friendly and fun."
We responded:
"Thanks for the five-star review! I am glad Kayla gave you a positive insurance experience. Please contact our team in the future for any additional help you may need! -Brandon"
Profile photo of Sheila Jiwani

Sheila Jiwani

March 6, 2024

5  out of  5
rating by Sheila Jiwani
"My company and family use Statefarm for all our insurance needs. My contact is Cassidy Mascaro. She may be one of the reasons why I still use Statefarm since their rates keep escalating. Cassidy is smart, efficient and always willing to help no matter the time of day."
We responded:
"Sheila, thank you very much for the kind words. Know that we all really appreciate it. We're very lucky to have Cassidy. We're also very fortunate to have you and your family as loyal customers. -Brandon"
Profile photo of Dietmar Strohmetz

Dietmar Strohmetz

March 6, 2024

5  out of  5
rating by Dietmar Strohmetz
"Emily was super nice and solved my problem in one short conversation. Thanks"
We responded:
"Thank you Dietmar! We will make sure Emileigh receives your kind feedback. Please give us a call if the Brandon Wine State Farm Agent team can help with anything further."
Profile photo of Fred Lojo

Fred Lojo

March 4, 2024

5  out of  5
rating by Fred Lojo
"Always taken care of by these friendly folks."
We responded:
"Thank you for the five-star review, Fred! We are happy to take care of you and provide friendly customer service. If you need anything else, please reach out to our team! -Brandon"