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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charise

January 22, 2026

5  out of  5
rating by Charise
"Who’s that girl from LA Get it together Call on Ja’Sonae Ask for Oates Budget friendly life, auto, or home quote All your needs handled professionally Her warm smile makes it worthwhile State Farm where you been hiding this gem Traveled from Pacific to Cumberland On the island watchin wild horses run free Best believe if she could insure them I’d be ridin by the sea Jus a Hopeless Peach lovin each Georgia breeze Cause ya girl made it easy to roadtrip without worry What can I say bout Ja’Sonae Pure Royalty Plug: Google “Charise Ragland Knight” Even Ghostwriter wouldn’t sneeze On both knees at the Queen’s feet Chivalric duty Penning what the slogan really means She took away all my cares Knows her stuff Stop scrolling elsewhere “Like a Good Neighbor, Ja’Sonae is There” ❤️❤️ 🍓"
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Kevin Franz

January 21, 2026

5  out of  5
rating by Kevin Franz
"Just wanted to take a moment and recognize the assistance I received from Ja'Sonae Oates in explaining the Uninsured coverage options I have available to me...and how it impacted my current coverage...thank you! Everyone on Brandon's team are always willing to help out with my insurance questions!!!"
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Ekoevi Koutoukloui

January 21, 2026

5  out of  5
rating by Ekoevi Koutoukloui
"The service offered was an exceptional experience. Agent Derick Gilbert was patient and very informative at every step. I highly recommend him. He explained everything clearly, simply, and with humor. I'm sure that with him, the client is satisfied."
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Tamara G

January 18, 2026

5  out of  5
rating by Tamara G
"I'll be honest: I'm not a fan of insurance. I think it's mostly a scam. But Derrick? Derrick is the exception. A friend referred me after I mentioned I was paying $786/month for car insurance. Derrick texted me on a Saturday night around 9PM asking about my availability for Sunday and Monday (a holiday!). He even texted before calling Sunday morning to let me know what number he'd be calling from. Professional from the jump. We spent over 1 hour and 20 minutes on the phone, and Derrick walked me through everything with patience and clarity. By the end of that call, he saved me $400 a month. Yes, you read that right. FOUR HUNDRED DOLLARS!! For context, I was already working with a broker who supposedly "shopped" policies for me every year. I even ran my own quotes 3 months ago, and everything was astronomical. Derrick found savings where no one else could (or would). His willingness to work on a Sunday, take the time needed to get things right, and actually save me serious money speaks volumes. That $400 a month is going straight toward paying down my debt, and I'm beyond grateful. If you need someone who will actually work for you and not just collect a commission, call Derrick. He's the real deal."
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John Kennedy

January 16, 2026

5  out of  5
rating by John Kennedy
"Ja'Sonae was so helpful in walking me through the best options for insurance. She helped me reduce my costs, too!"
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Christy

January 10, 2026

5  out of  5
rating by Christy
"Excellent, that’s all I can say, Derrick Gilbert was very thorough with everything, very nice, respectable and Knowledgeable. He answered all my questions with honest answers. I would definitely recommend Derrick, I would give 10 stars if that was an option. Thank you so much."
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Kim Burgess

January 9, 2026

5  out of  5
rating by Kim Burgess
"Armada was very helpful today."
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Bassem Elkhayat

January 7, 2026

5  out of  5
rating by Bassem Elkhayat
"Thank You for your assistance I Contacted Mr. Brandon agency I talk to Jasonae Oates she is very Professional and knowledgeable I really appreciate her time understanding my situation This Office of state farm have a great team Thank you"
We responded:
"Thank you for sharing your experience! We're glad to hear that Ja'Sonae provided professional and knowledgeable assistance and took the time to understand your situation. We’re proud to have such a dedicated team at our State Farm office and appreciate your kind words. If you need anything else, please don’t hesitate to reach out! -Brandon"
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Jo Vill

January 6, 2026

5  out of  5
rating by Jo Vill
"Amazing customer service!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear you had an amazing customer service experience. We appreciate your support and look forward to serving you again! -Brandon"
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Bhaskar Pawar

January 3, 2026

5  out of  5
rating by Bhaskar Pawar
"I had an amazing experience talking to Derrick especially as he explained intellectually and helped me in the step by step process."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Derrick was able to provide you with clear, step-by-step guidance and made the experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future! -Brandon"
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angela salvador

December 30, 2025

5  out of  5
rating by angela salvador
"I’ve been working with Ja’Sonae regarding my auto policy / renewal. She was extremely knowledgeable and patient with me going back and forth to find the best coverage/cost. I greatly appreciated her professionalism. She was great! 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Klynn Mackey

December 27, 2025

5  out of  5
rating by Klynn Mackey
"Shout out to Derrick Gilbert for such great customer service & helping me and my partner switch over to State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Kyle McDuffie

December 27, 2025

5  out of  5
rating by Kyle McDuffie
"Derrick Gilbert was great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Tee Gibson

December 27, 2025

5  out of  5
rating by Tee Gibson
"Ja'Sonae Oates was absolutely wonderful when I called her with a dilemma! Her heartfelt empathy was appreciated and needed! I wish there were more people like her when it comes to business relations."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"
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Gary Hugh

December 21, 2025

5  out of  5
rating by Gary Hugh
"I had an excellent experience working with Derrick Gilbert at Brandon Wine State Farm. Derrick was extremely knowledgeable and professional, but what really stood out was how personable he was it honestly felt like talking to a family member who just happens to be a State Farm agent. He took the time to explain everything clearly and made sure to provide multiple coverage options so I could get the maximum protection while staying within my budget. There was no pressure at all just honest guidance and genuine care. If you’re looking for an agent who truly listens, explains your options, and has your best interest at heart, Derrick is the one to call. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Amber Adams

December 19, 2025

5  out of  5
rating by Amber Adams
"Ja’Sonae was so sweet and answered all my questions! It’s always a pleasure to encounter people who are simply kind and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"
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Kathleen Hardrick

December 17, 2025

5  out of  5
rating by Kathleen Hardrick
"Brandon Wine state farm agency made my transition to their office pleasant and effortless. I know this is gonna be a good relationship. Merry christmas and happy new year to my new insurance home 🏡"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Brandon"
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Copeland Saunders

December 13, 2025

5  out of  5
rating by Copeland Saunders
"Ja’Sonae Oates was very helpful and pleasant to talk to when performing her courtesy call with me. I had a few questions during our conversation and she was able to get good information and answers for me"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Sheryl Warengo-Murray

December 10, 2025

5  out of  5
rating by Sheryl Warengo-Murray
"Armeda was wonderful and so helpful!! I find this Office to be so Helpful and Professional!! Thankful they are My Agent! They Care!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ja'Sonae was able to provide you with such helpful support and peace of mind. We appreciate your feedback and look forward to assisting you again in the future! -Brandon"
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Roger Bing

December 10, 2025

5  out of  5
rating by Roger Bing
"The agency is very professional and Armeda is a tremendous customer service agent. They provide us with multiple policies which were priced competitively and are a great value. I highly recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Sabrina Preston

December 6, 2025

5  out of  5
rating by Sabrina Preston
"It was such a pleasure working with Derrick Gilbert on obtaining Property Insurance. He is very knowledgeable and personable. I would recommend Derrick Gilbert, and State Farm Insurance to anyone needing insurance. Thanks so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Brandon"
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Joy Harris

December 5, 2025

5  out of  5
rating by Joy Harris
"Great customer service, always helpful wirh some of my stupid questions. Everyone is really nice."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"
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Juan Alberto Maldonado Carranza

December 3, 2025

5  out of  5
rating by Juan Alberto Maldonado Carranza
"El profesionalismo y la empatia es algo que destaco de estas personas. Como hablante hispano estoy muy contento del inicio a esta compania. Gracias Derrick 5 stars!!! you are so kind and solving person!!!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Derrick and our team’s professionalism and empathy made a positive impact. Thanks again for the 5 stars! -Brandon"
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Camilo Vera

November 27, 2025

5  out of  5
rating by Camilo Vera
"Great service!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Brandon Wine"
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Carl Palmer III

November 26, 2025

5  out of  5
rating by Carl Palmer III
"Derrick was fabulous! He answered all of my questions with great details. Very knowledgeable. Superb customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"