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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ATL Luvdemhoops

ATL Luvdemhoops

February 6, 2025

5  out of  5
rating by ATL Luvdemhoops
"I absolutely LOVE my State Farm Agents Kayla and Cassidy. They always find a way to help me save money and help me get the most of my policies. ❤️Thank You❤️"
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Yvonne Chrimes

February 5, 2025

5  out of  5
rating by Yvonne Chrimes
"Thanks so much in emailing my insurance ID card information. I’m heading out on a trip and couldn’t find my updated cards!!!"
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Keith Bartig

February 4, 2025

5  out of  5
rating by Keith Bartig
"Shelly Livingston provided stellar customer service and was an absolute pleasure to work with!"
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Thomas Wafer

February 3, 2025

5  out of  5
rating by Thomas Wafer
"Shelly was awesome. She was very patient and knowledgeable. She answered all my questions and made me feel supported."
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James Robinson

February 3, 2025

5  out of  5
rating by James Robinson
"Shelley was so good to me. She helped me with everything I requested in a timely manner. She was a pleasure to work with."
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Cheryl Graves

January 30, 2025

5  out of  5
rating by Cheryl Graves
"Emileigh was very helpful!!"
We responded:
"Thank you for leaving the Brandon Wine State Farm agency a great review. Emileigh will be ecstatic to hear the positive feedback. If we can help with anything else, please do not hesitate to reach out. – Brandon"
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Ana Pardo

January 30, 2025

5  out of  5
rating by Ana Pardo
"I received great service from Shelly. She was helpful and very professional"
We responded:
"Thank you, Ana! Shelly is always willing to help our customers with great insurance service and its pleasure to see that could provide this for you. Please let us know if we can help with anything else. – Brandon"
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Ali

January 28, 2025

5  out of  5
rating by Ali
"I called in with a ton of questions and changes. Kayla handled each item with patience and precision. Very pleased with my experience with Kayla."
We responded:
"Thank you for your kind words, Ali! I am glad to hear that Kayla was able to assist you with effectively for your insurance needs. Your satisfaction is our top priority, and we hope to assist you again soon! -Brandon"
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Katie Hebel

January 28, 2025

5  out of  5
rating by Katie Hebel
"Emileigh Cheney is awesome and helped me when I needed a quick turn around. She's great! :)"
We responded:
"Thank you for your kind words, Katie! I am thrilled to hear that Emileigh was able to assist you with a quick turnaround and provide such awesome service. Never hesitate to reach out for your insurance needs! -Brandon"
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Latonya Harris

January 25, 2025

5  out of  5
rating by Latonya Harris
"I’ve been a client of this State Farm location for the last three years. Cassidy has been truly amazing in assisting me with all of my requests for the last three years. She is very professional, knowledgeable, quick at completing tasks, and has great customer service."
We responded:
"Thank you for being a loyal customer for the past three years and for taking the time to share your experience, Latonya! I am glad to hear that Cassidy has consistently provided you with professional, knowledgeable, and efficient service. We are happy to help! -Brandon"
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Richard McFarlin

January 24, 2025

5  out of  5
rating by Richard McFarlin
"Kayla, i would love thank you and Shelly for your excellent customer service. The kind of service, care, compassion , quality ,and effort that you all put into helping myself,and others is the reason that state farm is number one. I would give you both 50 stars if it was allowed.Thanks for your help!!!!!!!!😃😃😃😃😃😃😃😃"
We responded:
"Thank you for your positive review and for choosing us for your insurance needs, Richard! I am delighted to hear that Shelly was able to assist you and provide excellent service. We look forward to assisting you again soon! -Brandon"
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Melody Rudolph

January 18, 2025

5  out of  5
rating by Melody Rudolph
"Kayla was very helpful & professional. She took the time to listen to my concerns & help with best insurance options available. Appreciate her time & knowledge."
We responded:
"Thank you, Melody! Kayla will be very happy to hear your awesome feedback. Please do not hesitate to reach out if you need anything further! - Brandon "
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Dawn Dillard

January 17, 2025

5  out of  5
rating by Dawn Dillard
"Extremely kind, knowledgeable and very professional."
We responded:
"Thank you for your kind words, Dawn! I am glad to hear that you found our team to be kind, knowledgeable, and professional. Providing excellent service is our goal, and it means so much to know we met your expectations. If there’s ever anything more we can do for you, don’t hesitate to reach out! -Brandon"
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Shipping1 CFX

January 17, 2025

5  out of  5
rating by Shipping1 CFX
"Emileigh was very helpfull , jumped right in help me make my payments , and gave me detailed information on my discounts and what State Farm can do for me an my family."
We responded:
"Thank you for sharing your experience! I am glad to hear that Emileigh was helpful for you. It’s our goal to make things as seamless as possible for you and your family. If there’s ever anything more we can do for you, please don’t hesitate to reach out! -Brandon"
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Shannon Phillips Powell

January 16, 2025

5  out of  5
rating by Shannon Phillips Powell
"I am very satisfied with the level of service I received. Emileigh went above and beyond and very effortlessly and efficiently to provide the discounts I need to lower my monthly premiums. This agency is highly recommended"
We responded:
"Thank you for your kind feedback and recommendation, Shannon! I am thrilled to hear that Emileigh went above and beyond to provide you with excellent service. Your satisfaction is our top priority, and I am glad we could assist you efficiently. Don’t hesitate to reach out in the future! -Brandon"
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Laurie Miller

January 16, 2025

5  out of  5
rating by Laurie Miller
"Shelly called me to see if there was anything that she could do to help with my claim. She was very professional and helpful."
We responded:
"Thank you for your kind words, Laurie! I am glad to hear that our team was able to assist you effectively. If you have any further questions or need further assistance, feel free to reach out! -Brandon"
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Carter Bradley

January 16, 2025

5  out of  5
rating by Carter Bradley
"Great company! Easy to work with and very helpful!"
We responded:
"Thank you for your wonderful feedback, Carter! I am thrilled to hear that you find us seamless to work with and helpful. Your satisfaction means the world to us, and we’re here to continue assisting you! -Brandon"
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Suzanne Freeman

January 15, 2025

5  out of  5
rating by Suzanne Freeman
"Kayla was very professional and helpful!"
We responded:
"Thank you for your kind words, Suzanne! I am thrilled to hear that Kayla provided you with professional and helpful service. Your satisfaction is our top priority and never hesitate to reach out! -Brandon"
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tina brown

January 13, 2025

5  out of  5
rating by tina brown
"Kayla, and Shelley helped me very much. They are awesome and I am very grateful for their help."
We responded:
"Thank you for the five-star review, Tina! I am glad Kayla and Shelby could assist you effectively for your insurance needs. We are grateful for customers like you. Please do not hesitate to reach out. - Brandon"
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Scott Coleman

January 11, 2025

1  out of  5
rating by Scott Coleman
"WE DID NOT GET A CONFIRMATION ASAP."
We responded:
"Thank you for your feedback, Scott. We certainly take any feedback constructively to try and make our business better. We had multiple team members work with you and your wife to explore options that would be a better fit for your situation. When asked to make a change to your policy, we immediately submitted that request. We apologize that you were left feeling like it wasn't completed. As mentioned previously, any change submitted does take some processing time to complete and doesn't show up on your account instantaneously. -Brandon"
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Cynthia Phillips

January 9, 2025

5  out of  5
rating by Cynthia Phillips
"Kayla was great! Everytime I call in to discuss my policy or ask a question, they are right on top of everything and make sure I’m taken care of. I would recommend to anyone! Thanks Kayla!"
We responded:
"Your kind words have made our day, Cynthia! Thank you for taking the time to leave Kayla and the Brandon Wine State Farm Agency a positive review. Please do not hesitate to reach out if we can help you with anything further. – Brandon"
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Kirk Sprinkle

January 6, 2025

5  out of  5
rating by Kirk Sprinkle
"A+"
We responded:
"Thank you for the five-star review, Kirk! I am glad you received A+ customer service from our team. We are here to help whenever you need us! -Brandon"
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Ebony Manning

January 6, 2025

5  out of  5
rating by Ebony Manning
"My experience was very pleasant and I’m thankful because the agent was very helpful from start to finish."
We responded:
"Thank you for your kind words, Ebony! I am glad to hear that your experience with our team was pleasant. Your satisfaction means a lot to us, and we’re here to help with whatever you need! -Brandon"
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Jennifer Mobley

January 6, 2025

5  out of  5
rating by Jennifer Mobley
"Kayla is always friendly and knowledgeable every time I need assistance with my car or auto insurance."
We responded:
"Thank you for your kind words and for recognizing the efforts of our team members, Marthe! I am thrilled to hear that your questions and concerns have been resolved promptly and that you’ve had such a positive experience. We are here for you whenever you need us! -Brandon"
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Marthe Chery

January 6, 2025

5  out of  5
rating by Marthe Chery
"I called a few times to Statefarm everybody that I speak to, including Kayla, Shelley, Michael, DeAndre, and everyone else that I don’t remember their name and of course, their last name been wonderful. They usually resolve my questions problems on the spot. Thank you, Statefarm."
We responded:
"Thank you for your kind feedback, Jennifer! I am glad to hear that Kayla consistently provides you with friendly and knowledgeable service. Your satisfaction means the world to us, and we’re here to assist with your auto insurance needs. -Brandon"